CX Consulting


Customer experience excellence paradigm.

A world class conceptual framework for customer experience excellence in Africa.  Renewing the corporate psyche for a sustainable customer experience culture.

Employing our CXEP framework – Service Buddy will assess the three pillars of customer experience in your organisation.

Based on our findings, we will guide you through a projected implementation process for the transformation of your customer experience culture and practice.

Complete the enquiry form below to express interest and we will get in touch to discuss.